Account FAQ

How do I add Another Person Who Can Call On My Behalf?

In order to add a nominated contact you will need to provide teh following information:

• Name of the Authorised Representative

• Date of Birth

• Home / Office Address

• Email Address

• Contact Number

You can send the above information by:

• Fax – 03 99993102

• Email –
• Mail – PABX Solutions, PO Box 151, Collins St West, Melbourne VIC, 8007

How Do I Remove An Authorised Representative?

If you wish to remove an authorised representative, please call us on 1300 008 647.

You can also send the above request via fax, letter or email, though you will need to provide us with your own name, date of birth, and full address so we can verify your account.